June 30, 2009
Boy Gets Pork, Loses Pork, Gets Pork Again!
Last Saturday, Kristin and I were grocery shopping at the new Harris Teeter near our house. Usually we go together – it makes a mundane task more fun. My only rule is that I get tired of starting on the right-hand side of the store, so I make us go against traffic and start on the far side of the store. Oh, and I hate to go back to get something we forgot on the list, so I grade Kristin on how well she does. I mean, we have a list, so why would there ever be a need to go back. It’s just inefficient.
Anyway, among other things, we bought some ground beef for tacos and a pork tenderloin. Apparently these were placed in their own little bag at checkout because we paid for them and promptly left them there. We realized this the next day, and Kristin lamented the loss of money while I lamented the loss of pork.
After work, Kristin returned to Harris Teeter and told them the story. One of the baggers that knows us remembered us leaving out precious food. The workers told Kristin to go back and get some ground beef and a pork tenderloin – no charge! And he made a point of telling her to not worry about getting the exact same size – just to get one that she liked.
It was that easy. Just in-and-out – no problems! I don’t know if all grocery stores are like this, but it’s not that surprising that Harris Teeter would have awesome customer service. This type of service impresses me. Sure, we pay a little more at Harris Teeter, but it examples like this that keep us coming back.
On a related subject, why do we always leave the most desirable items at the grocery store? Beer, meat, chips – these things get left. But salt, napkins, toilet bowl cleaner – yeah we’ll have them when we get home every time.
Posted by ed at 12:31 | Comments (0) | Trackbacks (0)
State Of Fear